Even taking into account Comcast's subpar customer service, one man had so many problems that he's going to have to sell the house he just bought.
Comcast has been responding to customer complaints on Twitter and Facebook for years, but that didn't help the company get out of the basement of customer satisfaction ratings — not just for cable and Internet providers, but
Comcast has been responding to customer complaints on Twitter and Facebook for years, but that didn't help the company get out of the basement of customer satisfaction ratings — not just for cable and Internet providers, but
Comcast earlier insisted in meetings with regulators that there was no such thing as a national broadband market and that the FCC's analysis should focus on local markets where Comcast and Time Warner Cable don't compete. In more recent meetings with
Now Comcast is taking its efforts to fix its customer relations a step further by hiring 40 workers for its social media team. These new hires will join an existing 20-person group in providing “help with everything from scheduling appointments to