Think Comcast Is the Only Cable Company Insulting Customers? Think Again

Seth, a software engineer who works at home, bought a house in Kitsap County, Washington, after being told by multiple Comcast employees that he could buy the Internet service he needs to do his job, according to a detailed Consumerist article yesterday.

(Newser) – A Washington state man is throwing in the towel after months of frustration trying to get broadband. In fact, he's planning to sell his new house—likely at a loss—and blames Comcast and CenturyLink for misleading him about getting his home 

Amid rumors of an Apple branded streaming television service, Comcast asserts it has not engaged in any discussions with the company about licensing NBCUniversal content to air alongside programs from potential partners 

Now Comcast is taking its efforts to fix its customer relations a step further by hiring 40 workers for its social media team. These new hires will join an existing 20-person group in providing “help with everything from scheduling appointments to

As Philadelphia faces its once-in-15-years franchise renewal talks with Comcast, you may be worried that city officials are just a little too cozy with Philly's 1st Corporate Citizen – a reasonable concern after I reported last week that the mayor's