For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company's Kafkaesque customer service: Namely, get a news outlet to write about their story and publicly
Two prominent personalities from CBS Radio sports/talk WSCR AM 670 have apologized for an exchange of tweets that many viewed as sexist and degrading toward a female sportscaster from Comcast SportsNet Chicago. Score midday co-host Matt Spiegel
House doesn't have broadband Internet service. Guy asks Comcast — the biggest local provider — if he could be hooked up at the new house. Comcast says yes. Guy buys house. Turns out Comcast doesn't have a ready connection to the house after all.
The Federal Communications Commission has paused its review of the proposed merger of DirecTV with AT&T along with its review of the Comcast-Time Warner Cable deal. The FCC has further stated that it can restart the reviews as it sees fit.
Comcast has been taking a brutal hit in the public relations department for months because complaints about its nightmarish customer service have regularly been going viral and have routinely hit the front page of Reddit.