For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company's Kafkaesque customer service: Namely, get a news outlet to write about their story and publicly
Brown, who has been a Comcast customer for the last two years, believes the company should offer a more generous refund. Also, she wants to send a letter to Comcast's vice president in charge of customer service.
Right now, GreatLand Connections exists only on paper. But if you buy TV, Internet or phone service from Comcast in Minnesota, GreatLand could be your next cable provider. If federal regulators back its $45 billion merger with Time Warner, Comcast says
For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company's Kafkaesque customer service: Namely, get a news outlet to write about their story and publicly
Brown, who has been a Comcast customer for the last two years, believes the company should offer a more generous refund. Also, she wants to send a letter to Comcast's vice president in charge of customer service.