Subscriptions have declined, and new federal rules protecting net neutrality limit the ability of companies such as Comcast to charge other firms more for faster streaming to viewers. Meanwhile, watching television through streaming services such as
Last October, Comcast Corp. was rocked by one of its periodic customer service blowups when a California accountant claimed in a federal lawsuit that a top Comcast executive had gotten him fired for complaining about overcharges on his cable bills.
Comcast's Internet Essentials program for the poor, which was mandated as part of Comcast's purchase of NBCUniversal, offers $10-per-month service with download speeds of 5Mbps and upload speeds of 1Mbps. Comcast intends to extend that to Time
ADDISON, Ill. — Mary Bauer, 63, of Addison says the first thing she does when she gets home from work is flip on her TV. Her signal is brought in to her home by Comcast. But it took months, Mary says, to finally get on a
Brown, who has been a Comcast customer for the last two years, believes the company should offer a more generous refund. Also, she wants to send a letter to Comcast's vice president in charge of customer service.